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Ask
"Can you recall any situations similar to this that your organization has faced in the past?"
Prompt
"If so, how could we adapt, build on, or learn from whatever was done last time?

Consider this question when you want to tie current situations to lessons learned through past experience. Responses often make the current situation less daunting.

See Making Questions Work, Chapter 5, "Questions for Enabling Action", p 116.

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Making Questions Work


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