Ask "In adult education terms, an “aha!” is a significant learning step. What is one “aha!” you have had about working in this organization? Please state it in a single sentence."

This question enables team members to understand their colleagues' perspectives about how they work together.

See Making Questions Work: Chapter 4, “Questions for Opening a Session”, p 75


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Making Questions Work

"This book is an invaluable reference for facilitators, leaders, coaches, and anyone who wants to engage in more effective learning and decision-making conversations."

Anne S. Davidson, consultant, Roger Schwarz & Associates, and coauthor, The Skilled Facilitator Fieldbook

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