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Ask "What makes this issue complex for our organization?"

Use this question when you are clarifying how to describe the challenge for your organization in an issue and people are not finding it easy to engage in discussion. Variations include substituting other words for the word complex such as straightforward, interesting, urgent.

See Making Questions Work: Chapter 7, “Questions for Addressing Issues”, p 184

 

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Making Questions Work

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Ingrid Bens, consultant and author, Facilitating with Ease!


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