Question of the week | July 22, 2009
Ask "What short forms do we all need to be aware of (e.g., those representing words and phrases, organizations, technologies, locations, departments) to talk to one another coherently and efficiently?”, and “ What words are important to this process and what is our common understanding of what they mean?” or “What technical jargon may be known to some participants and unknown to others?"
These
questions initiate the development of a list of acronyms and a glossary
when you are exploring the background documents required for a process
as part of your due diligence.
Check out Process Design:
Making it Work: Chapter
14, “Essential Documents”, p 185
Process Design:
Making It Work
"A master class in group process."
Mark Nesbitt, president,
Vertex Consultants, Toronto
Order
it now >
