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"What is one thing you will do differently as a result of participating in this session?"

This question is helpful in pointing the way towards positive reflection. It works well either for verbal end-of-session conversations or feedback forms. Consider prompting respondents with "What will you do first to get started?"

See Making Questions Work, Chapter 5, "Questions for Enabling Action", p 115.

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Making Questions Work

"For public-policy advocates and other such issue strategists, Making Questions Work is a valuable exploration tool in the never-ending search for the solutions, compromises, and agreements that are the stuff of government and community decision making."

Sean Moore, partner and public policy advisor, Gowling Lefleur Henderson LLP, Ottawa, Canada
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