"If you were the senior manager looking back on this project, what is one thing you would do differently that could have a significant positive impact on the outcome?"

Encouraging participants to take another point of view can contribute to understanding and appreciating others' positions and perspectives while enabling critical reflection to play a constructive role in similar future activities.

See Making Questions Work, Chapter 7, "Questions for Closing a Session", p 217.

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Making Questions Work

"This book is for every values-based leader and group facilitator."

Judy Fantham, manager of organizational learning and development, Health Professional Association, Ontario, Canada.

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