"If you were the senior manager looking back on this project, what is one thing you would do differently that could have a significant positive impact on the outcome?"

Ask participants to think about this question prior to a presentation. Then ask it after the presentation is over to initiate discussion. This approach prompts participants to bring a clear focus when listening to a presentation.

See Making Questions Work, Chapter 8, "Questions for Closing a Session", p 217.

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Making Questions Work

"This book is a facilitation bible, a 'must-have' for thoughtful planning and addressing facilitation challenges."

Nancy Lalonde, director of organizational development, University of Ottawa, Canada
ange consultant and facilitator, Standard Life plc, Edinburgh, Scotland

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