If you plan, manage, design, organize or facilitate workshops, we have a learning opportunity for you! Here's what's coming up:

Process Design: Making it Work

What to Do When and How

A Workshop with Dorothy Strachan

for Facilitators, Consultants, Managers, and Coaches

April 27-28, 2017: Delta Guelph Hotel and Conference Centre, 50 Stone Road West, Guelph Ontario

Ever felt stumped by how to design a meeting, workshop or multi-phase process? In this hands-on session you will explore process design from start to finish through building a design for an upcoming session. We will begin with practical, immediately usable tools for mining perspectives, exploring types of power and developing a process terms of reference. Then you will use a stepwise approach to participants' cases to block an agenda, confirm the flow, develop metaphors and complete the design. Throughout this session each participant will work with their copy of "Process Design: Making it Work" (Jossey-Bass/Wiley) by Dorothy Strachan.

Here is what previous participants have said about Dorothy's workshops and the book for this session:

"Dorothy is an experienced, skilled and knowledgeable presenter."
"This book has the rigor of excellent research and the polish of many years of practical experience."
"Loved the day and the book - great takeaways!"
"Reading Strachan and Tomlinson's work has reminded me why I find process design and facilitation so compelling - it's a bottomless well of learning."
"A master class in group process."

This hands-on, interactive workshop combines useful knowledge with practical skill development in a collaborative and collegial learning climate.

Dorothy Strachan is an experienced consultant, author and trainer in the global facilitation community. She is the founding partner in Strachan-Tomlinson (ST), a process consulting firm based in Ottawa, Canada and has been a professional process consultant/facilitator for many years. She was named to the International Association of Facilitators' Hall of Fame in 2016.
Dorothy’s three books on process consulting (published by Jossey-Bass/Wiley) have become classic desktop tools for facilitators:
Making Questions Work. A Guide to What and How to Ask for Facilitators, Consultants, Managers, Coaches and Educators (2007).
Process Design: Making it Work. A Practical Guide to What to Do When and How for Facilitators, Consultants, Managers and Coaches, co-authored with Paul Tomlinson (2008).
Managing Facilitated Processes. A Guide for Consultants, Facilitators, Managers, Trainers, Event Planners, and Educators, co-authored with Marian Pitters (2009).
A fourth book is in progress.

The agenda that follows will be refined based on participant responses to a pre-workshop survey.



Thursday, April 27, 2017

Friday, April 28, 2017





Welcome and introductions
Purpose, outcomes, agenda, norms
Report on needs assessment

Agenda: Review/Preview
Part III: A Stepwise Approach
Learn the logic and intuition of a stepwise approach; apply it to examples of regional and local cases; work on participant cases to explore challenging agendas; develop designs; review drafts with colleagues.


Part I: Design for Designers Orientation to ”Process Design: Making it Work” (book); identify personal learning goals; learn how to block an agenda and develop flow; integrate perspectives, the hierarchy of values, and types of power in effective design.





Part I cont’d

Part III cont’d





Part II: Design for Facilitators
Develop a Process Terms of Reference (PTR) as due diligence in design; create a PTR for group and participant case studies.

Part IV: Designing for Change
Beyond the workshop: roles in process design; evidence-informed approaches; moving values into action; extending values into social responsibility.



Future Learning Goals


Part II case studies cont’d

End of Workshop


Reflections on the day; agenda for tomorrow






Registration Fees

Fees: $860 + HST ($111.18) = $971.18
Payment: Visa, Mastercard, PayPal





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